4 hard skills or competencies (industry competencies) for Audio Visual Technician III
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Identifies various tools and equipment used in electrical testing.
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Level 2 Behaviors
(Light Experience)
Supports low complexity testing of electrical assemblies and components.
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Level 3 Behaviors
(Moderate Experience)
Sets up electrical testing devices to comply with the standardized test procedures.
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Level 4 Behaviors
(Extensive Experience)
Oversees the technical teams in applying electrical theories in testing equipment.
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Level 5 Behaviors
(Mastery)
Monitors the overall installation and testing of electrical systems.
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Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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4 general skills or competencies (Job family competencies) for Audio Visual Technician III
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Identifies the problems and issues that require the assistance of technical support.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of system tools used in technical troubleshooting.
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Level 2 Behaviors
(Light Experience)
Works with tracking software to collect and isolate technical issues for troubleshooting.
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Level 3 Behaviors
(Moderate Experience)
Uses troubleshooting techniques to resolve technical problems at a high scope and complexity.
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Level 4 Behaviors
(Extensive Experience)
Sets standards and metrics in evaluating and ensuring the consistency of technical troubleshooting.
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Level 5 Behaviors
(Mastery)
Establishes techniques and procedures to ensure seamless delivery of technical troubleshooting and support.
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6 soft skills or competencies (core competencies) for Audio Visual Technician III
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Lists tools and applications used to maintain focus in the workplace.
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Level 2 Behaviors
(Light Experience)
Surrounds oneself with people of comparable ability to produce better quality work.
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Level 3 Behaviors
(Moderate Experience)
Uses time management tools to enhance focus on completing single tasks.
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Level 4 Behaviors
(Extensive Experience)
Sets self-imposed deadlines to increase effectiveness and concentration.
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Level 5 Behaviors
(Mastery)
Promotes regular meditation practices to improve the ability to maintain focus.
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Summary of Audio Visual Technician III skills and competencies
There are 4 hard skills for Audio Visual Technician III, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician III, Technical Support, Technical Troubleshooting, IT Operations, etc.
6 soft skills for Audio Visual Technician III, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Audio Visual Technician III, he or she needs to be skilled in Attention to Detail, be proficient in Maintaining Focus, and be skilled in Time Management.